1-800-890-8940
24 Hours Worldwide
When someone nearby searches for what you offer, Google shows a map and a short list of businesses. Those few businesses get the calls, the direction requests, and the walk-ins. Everyone below them gets almost nothing.
Google picks that list on three things: relevance, distance, and prominence. Relevance is how completely and accurately your profile describes what you actually do. Distance you can't change. Prominence is everything Google has learned about your business from reviews, from your website, and from the rest of the web.
Most profiles lose on relevance and prominence, not distance. Wrong primary category. Services left blank. Reviews that stopped two years ago. A profile that hasn't been touched since it was claimed.
eGumball has done this work since September 2007, through Google Places, Google My Business, and now Google Business Profile. We optimize the profile, keep your business information consistent everywhere Google looks, and check it every month, because Google changes and profiles drift.
Packages start at $289 per month.
Suspended profile? Failed verification?
Google now asks many businesses to verify by video, and it rejects recordings for reasons it doesn't explain. Others log in one morning to find the profile suspended with no warning and no working phone number to call.
We handle both. We walk you through what Google needs to see, file the appeal, and stay on it until the profile is live again. We've done this through every version of Google's verification process since 2007.
If your profile is down right now, call 1-800-890-8940. We answer 24 hours a day.
A Google Business Profile is free to claim, but claiming it is only step one. Ranking depends on hundreds of details Google checks behind the scenes: your primary category, your services and description, your hours, your photos, your reviews, and whether your business information matches across the web. Miss one and Google trusts a competitor's profile instead of yours.
eGumball handles all of it. We audit and optimize your profile, choose the categories that match what your customers search for, get you verified and re-verified when Google requires it, and build your citations across the directories Google relies on. Then we monitor your profile every month, because business data changes constantly and rankings drift when it does.
1. Profile build and audit.
We go through the profile field by field and show you what's missing, what's wrong, and what's quietly costing you rank.
2. Categories, services, and photos.
Primary and secondary categories, services, business description, service areas, and photos - set up the way Google reads them, not the way you'd write them.
3. Verification and re-verification.
Including video verification and appeals when Google asks again.
4. Business information consistency.
Your name, address, and phone kept matching across the major data sources and directories Google draws on. We have verified this data for 2.1 million businesses.
5. Review monitoring.
New reviews flagged as they come in, so a bad one doesn't sit unanswered for a month.
6. Posts and updates.
Keeping the profile active rather than dormant.
7. Questions and answers.
Monitored and seeded so competitors aren't answering for you.
8. Competitor and spam monitoring.
Fake listings and keyword-stuffed names in your area reported to Google.
9. Monthly reporting.
Where you rank across your service area, calls, direction requests, and profile views - and what changed.
10. A Specialist you can reach.
By phone, 24 hours.
eGumball was one of the first companies in local search, and we're the only brand from that era still operating under its own name. We incorporated in September 2007, when the product was called Google Local Business Center. We've serviced 61,000 accounts since.
That's not a tenure claim, it's a pattern-recognition claim. When Google changes how local ranking works, we've usually seen a version of it before, and we know within weeks whether it's permanent.
We made the Inc. 500 four years running, and we did it on renewals rather than replacements. Today a team of over 100 specialists does work that used to take 450 people. The difference goes into the price, which is why full-service optimization starts at $289 a month instead of the $1,500 an agency quotes.
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